Delivery Options：International Parcel
Delivery Area： Asia , Europe , America , Oceania , Africa
Ｍaterial： Aluminum & Glass
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We pack item with hard paper box, you don't have to worry about item damaged during delivering.
Return & Exchange
If you need to return or exchange our product, please make sure that the item you have is unused and brand new.
Q & A
Q : Will the Customs charge me for the package?
A : The shipping fee does not include the Customs tax. We don't ask customers to pay for the tax before shipping.
In the past we got some complaints about the Customs charging the customers a big amount for the Customs tax in Europe and Israel.
If you need us to declare certain value or package category (documents/ gift/ sample/ Merchandise/ others) you want, please mark on your order or e-mail us before shipping. Please don't mark on the PayPal bill. However, if the package missing unfortunately, EMS will only compensate you the value we declared.
If you refuse to pay for the Customs tax and then the package is returned, we would only refund the value of items without delivery fee after we receive them. Express Mail Service wouldn’t refund the delivery fee back to you or us as well.
If you need the invoice for the Customs, please mark on your order (not on PayPal bill). We will send it with the package .